Frequently Asked Questions
HOW DO I USE MY MELTS?
All wax can be melted in tea light or electric heated burners, however, in our experience tealight burners are more effective as they offer a better scent throw. Simply place some wax in the top of your burner, using caution add a lit tealight underneath if using that type of burner. How much wax you use depends on the strength of scent throw you would like, and the size of the room. To begin, try just a few pieces and adjust where necessary.
HOW LONG WILL MY MELTS LAST?
We certainly recommend using unscented, eight-hour tealights (which we can supply) as your melts will continue to give a good scent throw well beyond that. In fact, you can expect to get in excess of 24 hours of strong scent throw from one medium sized snapbar.
CAN I COLLECT MY ORDER?
If you live local to Barnstaple and wish to collect an order rather than have it posted, I may be able to arrange collection for you from a local market, craft fair or event as I will be frequently selling from these. Message me before checkout, and I can give you a code to use to make the postage free. For details of the markets and Craft Fairs I will be at, please check our Facebook page or Instagram updates.
HOW DO I PAY FOR MY ORDER?
At checkout you will find a number of payment options including Paypal, Debit/Credit card, and other fast pay methods such as GooglePay, ApplePay etc.
CAN YOU SUPPLY WHOLESALE?
We are more than happy to offer a wholesale service. Please get in touch to discuss your requirements.
CAN YOU CATER FOR SPECIAL EVENTS/CELEBRATIONS?
Of Course, here at Devon Melts we absolutely love to be part of your celebrations. We are always happy to handcraft and personalise any orders for any special occasion. We can craft for Baby Shower’s, Gender reveals, Christenings, Wedding day, Bridesmaids gifts, Hen Parties, Birthdays, Christmas parties and gatherings to name just a few! We can even personalise makes to suit you and the recipients including scent/s, colours right down to the packaging, glitters and fine detail..... No celebration too big or small, don’t hesitate to contact us to discuss further.